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Dealer installed front license plate

dwn4cause

Active Member
Joined
Jul 10, 2021
Messages
32
Location
los angeles
V-Series Cadillac(s)?
CT5V-Blackwing
That's what I am going to ask for. A new bumper is probably $400 (cost to them) and the labor and paint would be similar to repair the bumper. Interesting I called the dealer's body shop and they do fill in the holes about $1000... so don't know what to believe now.

If I don't sign the paperwork at some point can they sell the car without my agreement?
 

rdollie

Seasoned Member
Joined
Aug 17, 2021
Messages
215
Location
USA
V-Series Cadillac(s)?
2017 CTS-V; 2022 CT5-V Blackwing
Oh man, I just cried inside a bit for you! Really SUCKS!!
 

Akamai58

Seasoned Member
Joined
Mar 6, 2021
Messages
674
Location
Sunnyvale, ca
V-Series Cadillac(s)?
2017 CTS-Vsport premium, 2022 Cadillac CT5-V Blackwing
That's what I am going to ask for. A new bumper is probably $400 (cost to them) and the labor and paint would be similar to repair the bumper. Interesting I called the dealer's body shop and they do fill in the holes about $1000... so don't know what to believe now.

If I don't sign the paperwork at some point can they sell the car without my agreement?
I think there may be a time limit on how long you can hold out before they sell it on you. I thought I read somewhere in the paperwork in the beginning when we reserved them. I'll have to dig out my paperwork to double check.
 

BenBaad

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Joined
Mar 7, 2021
Messages
416
Location
Arizona
V-Series Cadillac(s)?
2022 Cadillac CT5-V Blackwing
I think there may be a time limit on how long you can hold out before they sell it on you. I thought I read somewhere in the paperwork in the beginning when we reserved them. I'll have to dig out my paperwork to double check.
Pretty sure it’s 2 weeks. Not positive when that time starts though.
 

Jimmerz

Seasoned Member
Joined
Jul 14, 2021
Messages
79
Location
Fort Lauderdale
V-Series Cadillac(s)?
2020 CT4-V, 2022 CT-5 V Blackwing (soon)
although it sucks I'd take it and deal with it, and the measly 500.00 or you will loose the car shortly I believe. It's a lot more special than a reorder.
 

CT4-V Blackwing

Seasoned Member
Joined
Feb 17, 2021
Messages
1,462
Location
California
V-Series Cadillac(s)?
2022 CT4-V Blackwing
That's what I am going to ask for. A new bumper is probably $400 (cost to them) and the labor and paint would be similar to repair the bumper. Interesting I called the dealer's body shop and they do fill in the holes about $1000... so don't know what to believe now.

If I don't sign the paperwork at some point can they sell the car without my agreement?
Get corporate involved. $1,000 as I had said previously is more like it.
 

Finally-a-V

Seasoned Member
Joined
Aug 31, 2021
Messages
209
Location
Oracle, Arizona
V-Series Cadillac(s)?
Forever 1100 Club
Get corporate involved. $1,000 as I had said previously is more like it.
I think the problem with corporate is, they will take the corporate line of being required by law to put it on, blah, blah, blah. Might be worth it though.

Such a shame. Too many people with their heads up their a** to make a call. I bought a Vette in NJ years ago. They didn't put the front tag bracket on any Vette without asking (NJ requires two tags for the record).
 

CT4-V Blackwing

Seasoned Member
Joined
Feb 17, 2021
Messages
1,462
Location
California
V-Series Cadillac(s)?
2022 CT4-V Blackwing
I think the problem with corporate is, they will take the corporate line of being required by law to put it on, blah, blah, blah. Might be worth it though.

Such a shame. Too many people with their heads up their a** to make a call. I bought a Vette in NJ years ago. They didn't put the front tag bracket on any Vette without asking (NJ requires two tags for the record).
Just to protect yourself from them potentially selling it out from under you while you negotiate an equitable settlement.
 

dwn4cause

Active Member
Joined
Jul 10, 2021
Messages
32
Location
los angeles
V-Series Cadillac(s)?
CT5V-Blackwing
Just to protect yourself from them potentially selling it out from under you while you negotiate an equitable settlement.
Yeah, I have opened a claim with Cadillac as well. The funny thing is Cadillac says it's all been resolved since they offer to fix it and free service. I informed the rep that the offer to fix it is no longer on the table since the body shop won't make the repair supposedly.
 

Mirza Grebovic

Seasoned Member
Joined
Mar 13, 2021
Messages
401
Location
Michigan
V-Series Cadillac(s)?
2022 CT4-V Blackwing
Man really sorry to hear and see this. I would just aporoach it with dealer as a special car and this being a big deal, asking if they can give you a new bumper and wuite that cost, work a deal out. Hope they understand you did nothing wrong and you explained dont drill holes and they missed it. Hope the claim process works as well. You can replace a bumper, you can not get another 250
 

CT4-V Blackwing

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Feb 17, 2021
Messages
1,462
Location
California
V-Series Cadillac(s)?
2022 CT4-V Blackwing
just an update looks like I will be able to get a $1k credit from the dealer and take the car as is. not the ideal situation but looking forward to having the car.
Just out of curiosity, when you say credit, do you mean towards the price of the car or, with the dealership on parts and service?
 

Mirza Grebovic

Seasoned Member
Joined
Mar 13, 2021
Messages
401
Location
Michigan
V-Series Cadillac(s)?
2022 CT4-V Blackwing
Did you quote a new fascia painted? I would ask them for a quote.
 

dwn4cause

Active Member
Joined
Jul 10, 2021
Messages
32
Location
los angeles
V-Series Cadillac(s)?
CT5V-Blackwing
so I might be the only one that got $1100 off the MSRP of the car for the front holes. This is what we agreed to. The dealer won't fix the holes and wants no responsibility for any repairs. I will have to find my own body shop and either fill in the holes or leave the front plate on. If I leave the front plate on there are some nice V logo blank plates I could install. Either way, I am just happy to pick up my car tomorrow.
 

dwn4cause

Active Member
Joined
Jul 10, 2021
Messages
32
Location
los angeles
V-Series Cadillac(s)?
CT5V-Blackwing
Did you quote a new fascia painted? I would ask them for a quote.
They claim they did nothing wrong since a front license plate is required by California law.. I disagree and it's up to the driver of the car to have the front license plate. The dealership claims they install the front plate on every car for liability reasons so they did nothing wrong. I am just glad we worked something out and I get the car, after all, it's really about the drive and manual.. which the bumper won't affect.
 

CT4-V Blackwing

Seasoned Member
Joined
Feb 17, 2021
Messages
1,462
Location
California
V-Series Cadillac(s)?
2022 CT4-V Blackwing
Dude... that is pure bologna. You could have given them a stick up bubblegum, secured the license plate, driven 10 feet off the lot and taken the plate off. They would have been clear of liability and then it would all have been on you after that. Or you could have just signed a waiver as you suspected.

Your dealer jumped the gun and made a mistake, end of story. The "we had to do it" is just to cover their own incompetence and try to avoid any future liability. Sad that they didn't take full responsibility.

California Code, Vehicle Code - VEH § 11713.17​

(a) Following the retail sale or lease of a motor vehicle for which the department issues two license plates, a dealer may not deliver the motor vehicle unless either of the following occurs:
(1) The motor vehicle is equipped with a bracket or other means of securing a front license plate.​
(2) The dealer obtains a signed written acknowledgment from the person taking delivery of the motor vehicle acknowledging both of the following:​
(A) The person expressly refused installation of a bracket or other means of securing the front license plate.​
(B) The person understands that California law requires a license plate to be displayed from and securely fastened to the front of the motor vehicle and that the hardware necessary to securely fasten the front plate is available from the dealer.​
(b) A manufacturer or distributor may not sell or distribute in this state a new motor vehicle for which the department issues two license plates, unless that motor vehicle is equipped or provided with a bracket or other means of securing the license plates.
I’d love for them to site 1 case where a dealership was actually held liable.
 

dwn4cause

Active Member
Joined
Jul 10, 2021
Messages
32
Location
los angeles
V-Series Cadillac(s)?
CT5V-Blackwing
yeah, I agree guys, but my options were limited. I am sure they wouldn't care if I didn't purchase the car. They would mark it up and someone would have bought it. anyways I picked it up and of course, they made me sign a front license plate waiver.. haha.. The drive home was amazing the car is so well refined.. feels more torque than my old ats-v. The car felt so great I forgot about the front license plate holes. The only issue I had was the front drivers' glass had a scratch, but it seems like it's in the glass, you can't actually feel it on the outside or inside. The dealership said they would replace the glass.
 

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