rdollie
Seasoned Member
- Joined
- Aug 17, 2021
- Messages
- 723
- Location
- USA
- V-Series Cadillac(s)?
- 2017 CTS-V; 2022 CT5-V Blackwing
As others said, ask to meet with Service Mgr AND GM and tell them you only stay with them if they promise to assign only their most senior trusted mechanic (get the name) for all future work. Beyond that, if you want to squeeze them for extended warranty or free oils changes thru factory warranty that's up to you.