This is a real problem. My car arrived at dealership in mid Feb 2023 (After sitting in DTW since Sept 2022). Dealer started my warranty in Feb. Shouldn't have started it then but they did. Car had paint issue so I actually didn't take delivery of car till early April. I have been trying to get a slot to go to training since May but have missed the heads up e mail that preceded the limited distribution of slots that go in less than 1 hour once they are released. The slots are so few and the allocation process so sporadic it is simply a matter of being in the right place at the right time I front of your computer to secure this valuable 5BW ownership benefit.I know my window is shrinking for getting a Jan. or Feb. 2024 slot and so far no slots have ever been released. More high anxiety for the Blackwing ownership experience. Everything with this car is a non customer friendly, non standardized, quirky pain in the butt. The Blackwing badge! Gm promotional literature says it comes on 2023 5BW's. Unfortunately some cars built in Aug-Sept 2022 were delivered without them being installed. Like mine. Cars after Sept all have them on delivery. Called Cadillac customer care and they said they would ship me one. Never came so I called them back and they said they don't ship them anymore and I need to go to a GM dealer and buy one for myself. WTF!!!! They say it comes with the car! I love the car and think it is a quality product but I get the feeling Cadillac thinks it's sort off neat to mind F*ck their customers around in all these customer interactions that should be handled without all the drama of the unknown all the time. Just picked up my second c8 with outstanding customer service from beginning to end. No surprises, no drama. Corvette Division: they say, they do, it's done. Cadillac Division: they say, it might, it didn't, do it yourself, we don't know when-where-why or who, surprise it's here!!!!