Road side assistance - limit and aggravation

[conipc]

Flat tire. Ordered the replacement from Discount, special order for 5BW, arrival in 3 days. Now, Roadside to get my car to the tire shop. Nope, only free to the dealer which is 75 miles from me, and who won't have the tire. If I want, I can pay Roadside to take the car15 miles to Discount. No exceptions in the policy. So, pay local top notch service to take it to Discount which had the tire a day early and got the car on the road in 3 hours. Complication was that my wheel lock key was damaged. Discount dealt with that, and I will be getting the other 3 off with the special tool on the way to me.

So the question is: what is "assistance about this?"

 

[piranha971]

Its only useful for warranty issues. Had the same situation with our BMW (tire sidewall got cut on a railroad crossing). Paid for a tow to Discount Tire and then immediately added roadside to my insurance policy.

 

[Ty88]

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[ngoni]

Roadside insurance coverage. Should get. Next time.

 

[Finally-a-V]

Was this Onstar/GM/Cadillac roadside? When I blew out my tires in CA last year, Onstar (which I don't have, or at least don't pay for) was truly my saving grace. Found me a tow, got me to a dealer. I changed which dealer to be towed to and paid extra for it (40 bucks?), but it made my life easier as it was closer to my hotel, and the dealer could get the tires faster. I really don't have any complaints about it.

 

[CBH]

Its not just warranty. When I hit the rock and busted my rim, they came and got me. Same policy though - only free to nearest dealer. Luckily for me, that was still nearly 3 hours away, but they came anyway. Here's the whole story:

Thread 'Having a great time...........till I broke it !!'

Apr 2, 2023

2 weeks ago I was chasing a buddy of mine who just got a new C8 - even the same color. After we had lunch at the Bent Rim Grill.........ironically...

• CBH
• Replies: 3
• Forum: Blackwing General Discussion

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I also asked about prices for alternatives. They'll do it, but its prohibitively expensive. I was just happy the Cadillac dealer in San Antonio was able to get the rim. They had a price match guarantee on the tire. But of course, they had a $75 installation fee I didn't expect.

In all, given how far I was from home and any dealer, I was very happy with the result.

 

[piranha971]

I dont want my car going to the dealer for anything I am paying for.