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Road side assistance - limit and aggravation

conipc

Seasoned Member
Joined
Jul 22, 2023
Messages
68
Location
Texas
V-Series Cadillac(s)?
2024 CT5-V Blackwing
Flat tire. Ordered the replacement from Discount, special order for 5BW, arrival in 3 days. Now, Roadside to get my car to the tire shop. Nope, only free to the dealer which is 75 miles from me, and who won't have the tire. If I want, I can pay Roadside to take the car15 miles to Discount. No exceptions in the policy. So, pay local top notch service to take it to Discount which had the tire a day early and got the car on the road in 3 hours. Complication was that my wheel lock key was damaged. Discount dealt with that, and I will be getting the other 3 off with the special tool on the way to me.

So the question is: what is "assistance about this?"
 
Its only useful for warranty issues. Had the same situation with our BMW (tire sidewall got cut on a railroad crossing). Paid for a tow to Discount Tire and then immediately added roadside to my insurance policy.
 
Roadside insurance coverage. Should get. Next time.
 

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