Cadillac corporate- Best way to get in touch?

[savethemanual]

What's the most effective way to get Cadillac corporate's attention on something? My brand new CT4 V blackwing has been in the shop for a week and dealer is saying that cadillac response is pretty slow for diagnosing the problem.

Related to :

CT4-V - 9 Miles and in the shop(Multiple failures)

So looks like the current batch of 23 blackwings have definite QC issues. Picked up my 23 CT4 blackwing manual and driving off from the lot I get a warning for power steering needs service, decide to drive on a little longer. Soon the alert system pops up all kinds of warnings and I lost power...

www.cadillacvnet.com

 

[JonnyLewser]

+1

Been going through dealership issues myself. Tried the GM complaint number and opened a claim only to show no progress because "each dealership is individually owned and GM has no authority on policing dealerships"

 

[malakas]

+1

Been going through dealership issues myself. Tried the GM complaint number and opened a claim only to show no progress because "each dealership is individually owned and GM has no authority on policing dealerships"

It feels like McDonald's has greater control over $5 happy meals sold at their independently owned franchise store locations than GM has over the sale of $100k cars at independently owned franchise stores in their network. This world is twisted.

 

[dribs15]

It feels like McDonald's has greater control over $5 happy meals sold at their independently owned franchise store locations than GM has over the sale of $100k cars at independently owned franchise stores in their network. This world is twisted.

... but those fries though

 

[poor-sha]

Maybe Twitter? Oh, wait…

 

[RobC7]

It feels like McDonald's has greater control over $5 happy meals sold at their independently owned franchise store locations than GM has over the sale of $100k cars at independently owned franchise stores in their network. This world is twisted.

McDonald's should start charging ADM!

 

[Snowwolfe]

Keep detailed records of how long the shop has it, who said what, delays, promises, etc.
Then, if your states Lemon Law requirements are met go for it.
Corporate doesn’t give a shit about you so hire an attorney and go for it. BTY, GM has to pay for the attorney fees as well from what I know.