I’ll post this in my other thread for anyone curious.
The Cadillac dealer near me couldn’t fix the problems, wouldn’t call me back for three weeks, then refused to service my vehicle. GM customer support told me they have had multiple problems with this dealership so apparently I am not an...
I’ll post this in my other thread for anyone curious.
The Cadillac dealer near me couldn’t fix the problems, wouldn’t call me back for three weeks, then refused to service my vehicle. GM customer support told me they have had multiple problems with this dealership so apparently I am not an...
I’m aware, I am looking at Gen 2, 2019-2020 which are supposed to have fixed the oil consumption problems. I’m also a Ford senior master tech so I can take care of any repairs and maintenance (and get parts at huge discount).
No performance concerns but a loud clunk/bang over certain bumps is enough for me to be disappointed in a $65,000 car. Couple that with the intermittent AC issue.
Small update if anyone cares. I requested a buyback on the vehicle, my Cadillac case manager felt it met the criteria. I’m waiting...
I tried the local Cadillac and Chevy dealer. Cadillac tried three sets of rear shocks with no change in the noise. I have a customer assistance case open with Cadillac and I’m trying to get them to send out a field service engineer.
I took the right rear sway bar end link off and it felt fine...
Thank you guys for the pictures! Unfortunately looking like that spring angle is normal since all your cars appear to be similar to mine.
Really hoping to not have to pursue a buyback since it’s been in 4+ times and the dealer can’t figure out the noise.
Hey everyone, I have a 2024 4BW that has a clunk from the right rear that I’m trying to diagnose (and help the dealer diagnose it). Would anyone be willing to get a photo of their right rear spring with the car sitting on a flat surface? I’ll post a photo of mine for reference. This would be a...
Sorry I should clarify: Cadillac ordered a spring and end links, but hadn’t installed them yet because they were a couple weeks out. I was frustrated at the service management not taking it seriously so I scheduled with my local Chevy, I used to work with their lead technician and service...
Small update for you guys, still trying to get the noise figured out. Cadillac dealer has put three shocks on it so far with no change. Last one they put on they left the lower bolt loose so I had to return for them to fix that.
Next visit they ordered a right rear spring and both rear end...
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