My GM Rewards Points

[1BadRS]

I am curious if any of you have experience with My GM Rewards points program? My car was built with some incorrect parts and Cadillac is trying to make the situation right by offering me one of the two options below. I should note that I just bought my car in April, so my original warranty just started. I also think that I will hit the time limit on the warranty prior to hitting the millage limit. Given that, I'm thinking the $2,500 worth of GM Rewards points seems like the better move, I just want to make sure it is easy to actually use those dollars. Thanks guys!


A Comprehensive Component Coverage Letter (CCL) that provides coverage for 72 months or 100,000 miles whichever occurs first. The coverage for the Component Coverage Letter begins on the date and mileage at the time of issue and is non-transferrable. The Comprehensive Component Coverage Letter includes all vehicle components, excluding 12V batteries, tires, brake pads, maintenance, and other non-covered items as detailed in the vehicle’s Warranty and Owner Assistance Booklet.

Or

My GM Rewards points in amount of 250,000 points ($2,500 value). These points can be redeemed on a variety of GM services and products which include Certified Service, Accessories, and Parts. As well as OnStar and Connected Services Plans and vehicle purchases. Please note, you must be enrolled in MY GM Rewards and provide a member number and email address before we can request the reward points.

 

[DriftBW]

If you are going to keep the car, take the warranty!

 

[BW56M]

Take the extended coverage, but press them to make it transferable. They owed you parts or accessories on your car that would be transferred when sold, so the warranty should be transferable when you sell.

 

[ngoni]

I think the warranty would be better but one other thing you can do with the points if you have your loan through GM is to just apply them to the loan. Another option to consider even though the warranty seems like a far better option.

 

[FLYARMY]

I just paid in April $1808 for a 56k/ 7 year / $100 ded warranty from MacMulkin Caddy in New Hampshire. They were $2000 cheaper than my local dealer ! I just had my 4th oil change in 3 years of ownership at 6300 miles. I used my GM points. I had 20,650 points. It equated to $206.50. My oil change cost $237.87. I had to pay $31.87 out of pocket. If they are giving you $2500 in cash as points, that is many, many years of points build up. The warranty is probably the better offer to take. My GM points are now at ZERO. I only have my OnStar on my monthly GM Card at $46.75 it will take me a very long time to build back up enough points to pay for another oil change. Oh, their hourly labor rate is currently at $219 per hour. Up $30 per hour from just last year.

 

[LF4472]

Between those choices, I'd pick the points. The probability you can use the points is near 100% (maintenance needs are basically promised and you can else the leftover on accessories or parts) whereas the probability you will need to use the warranty is much closer to 0%. So I see the points having the better expected return.

 

[GTANotch88]

I looked back to see what the parts issue was.
Would cadillac not supply the correct suede parts for either diy or dealer install?
How much would those parts cost? If 2500 bucks, take the points and buy the parts. If parts cost 4k, say you want 4k in points.

 

[DCV]

why can't they give you the parts and have the dealer install them?

 

[1BadRS]

That was my initial plan, but it is easier for them to resolve this by offering me the extended warranty, or the $2,500 worth of points. I'm sure if I was adamant about having the parts installed I could, but the reality is that I'm ok with the standard stuff and really just want this 4 month back and forth to be over.

I think the suede option on its own is like $1,500, so I think $2,500 worth of points is fair in exchange. Given my new car warranty just began and I can start using the points right away, I think that is the direction I'm going to go. It did say you can use points to pay for GM plans, so maybe as I get closer to the end of my new car warranty, I can apply whatever is remaining towards that. From my Corvette days, I heard MacMulkin was the place to get the extended plans from, good to know that is still the case.

 

[USMC1911]

Might want to see if you can purchase an extended warranty through what are the many dealers using the points from the rewards program. You might be able to pocket some of the reward points and get the exact same warranty?

 

[FLYARMY]

I used my points to get a ice chest that is built like a Sherman Tank. Its retail cost was $400. If you are a boater, its a great item. I also bout rubber floor mats and used it for an oil change. I feel that the extended warranty is worth its weight in gold, though. If something breaks AFTER the warranty would have expired, these cars are VERY expensive. Hope for the best and plan for the worst. You would only hear me saying...."glad I got that warranty." You really won't hear me say...." glad I got those rubber floor mats". I felt that the Cadillac accessories are lacking.