Scaroline
Active Member
If anyone has had any experiences with Cadillac/GM buying the car back please let me know how it went. I initiated a buyback process about 3/4 weeks ago (car has 1600 miles as of today) because the transmission wouldn't shift well and was probably the worst one I've driven. I was told it would take about a week for them to let me know whether they would buy the car. After a couple weeks I called cadillac customer service and asked if there is anyone at the dealership that I can call specifically to follow up on this since they said the request is being processed at the dealership and that is what's taking so long. I called on 5 different occasions and left 3 voicemails but I didn't get any response yet. Is this absurdly frustrating processes something that is common for all repurchasing requests?