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What is the point of Cadillac support if they can’t answer questions with anything other than “your dealer is the best source for information “. And I’m not taking right now, I’m talking after four months of time to figure it out

in my case it’s not the lack of information from my dealer that drives me to reach out. It’s the information they have given me that makes no sense. My order was accepted and moved to 3000 status in October. On January 17th they reached out to me to tell me the car was on a truck in Chicago...

810364. Built 1/27/22. No movement on mine at all. Nothing

You are also saving over the increased price of a 2023. I don’t think the year of the car really matters as much as it used to.

Today I received a new excuse from the dealer. I have heard almost everything but this one is new to me. I asked the manager of the store to inquire on the situation with the regional rep or someone that may know something. This is his response to me. “They produced more cars than the...

Is there anything that a dealer can do to accelerate the shipping process once the car has been produced? Are they just a powerless as the consumer?

This is bad. I don’t care about any other company in comparison. Having cars built in January and not delivered by the end of may is pathetic. I haven’t lost interest in the car but I am very irritated by this process. And telling me that my dealer is the best place for information is a joke.

January 27th for me

I was told 4300 once by the Cadillac customer support. That was back in February. Now they just tell me 4000 every time. Rob’s tracker has me at 3800 and has had me there since January without any movement

@1StunnaV how do they explain cars sitting for four months after they have been built to you? When I call they give no further information and when I visited the dealership last week the vin view still had an estimated delivery date of 4-10-22.

How are they only getting 14hp and less torque out of the Escalade? They must have a completely different torque curve to get that beast going.

Does the status “picked” really mean anything on the jack cooper tracker?

My order status has never changed on robs tracker since January. Always 3800.

I dont think I would be worried about being frowned upon. Gm has a problem and their communication is non existent. What do they expect to happen? I’m sure everyone is sick of waiting for their car to come. I know I am.

The vin view estimated delivery date on mine is 4-10-22. Still to this day. I went to the store today and he show me his computer.

does heritage Cadillac in Lombard sell for msrp? I see a ct4 blackwing for sale on their website with a market adjustment.

@Absruler I am so glad you received your car. It is just before mine on vin numbers and I was watching yours figuring it would need to be delivered before mine would come. Congratulations and please let us know if your paint was affected by sitting. 👍

Has a member here received a ct5 Bw that was built in February or march ?

I don’t think anyone feels better about the car they ordered sitting in Michigan during the winter and spring. I don’t. I think it’s a mistake by the car manufacturers and the fact that they just use a revolving list of excuses is bad management. I believe the car dealers are affected by this...

They wanted my trade in and wanted to finish the deal back in February. I think they had a buyer for the trade in. But here we are almost in may and no black wing. It’s almost like the dealership is held hostage buy the manufacturer and/or shipper