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  1. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    Updated the original post but as of today, I'm waiting on GM to approve a replacement or buyback. Should know more on Thursday or Friday of this week. I did not seek litigation through the attorney. Instead, I opened a case with Cadillac support and through the BBB's Auto Line dispute resolution...
  2. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    Greatly appreciate your thoughts. I just spoke with, and opened up a customer support case directly with Cadillac. The rep was very nice and easy to work with. She did say that a buyback is an option we could pursue, and it sounds like I have a case for that; but she needed to do some more...
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    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    Yeah, totally agree. I've been very patient and fair with them throughout this process. Not pestering them daily. Not getting angry, etc. I have a personal connection to the Service Manager (friend of a friend) and I know he's doing all he can; but he's at the mercy of GM. I really don't want...
  4. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    Lemon law for new vehicles is pretty straight forward, and at this point I'd be well within the precedent to pursue. Unfortunately, in Florida it doesn't apply to used or CPO cars. We'd have to pursue the Magnuson-Moss act. Attorney has told me that we have a case once it's been in service for...
  5. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    I appreciate the feedback, and while agree that they've been doing all they can, at what point is it excessive? 30 more days without resolution? 60? Curious to know if GM would ever throw in the towel and say that they don't know what's wrong with it... There's also the randomness with which...
  6. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    How does one start that process? Go outside of service and speak with the GM of the dealership to explain the scenario?
  7. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    I've suggested replacing the batter and starting with the most basic things first; to which they said no - we have to follow protocol based on the codes that were thrown, etc. I agree with you that it is very likely something related to voltage spikes/dips, but I can't change GM's mind.
  8. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    None that I'm aware of. My SA pulled up the vehicle service history in front of me, and I didn't see anything that would be indicative of this being a prior problem; though I only glanced at the screen.
  9. W

    Almost 30 days in service for electrical issue with no resolution - what's my recourse?

    *Updated as of 1146ET on 4/24* Figured I'd take to the forums to share my current experience and also (hopefully) learn from others. I'll continue to update this thread as things progress. TL;DR: My 2024 CPO 4BW (purchased with 400 miles in mid-December) has been in service with Cadillac for...
  10. W

    CT4BW's Turning Off - Safety Risk

    Ok, so an update. First off, I have nothing plugged into the OBD II port and never have. It happened to me again today. Had been driving completely normal since the last episode until this afternoon. Stopped at the light in front of my neighborhood when suddenly I get the service rear axle...
  11. W

    CT4BW's Turning Off - Safety Risk

    I left the negative terminal off the battery last night. Just went out and reconnected it and the car started right up. No CEL or errors are present. The digital cluster also works as normal. WTF
  12. W

    CT4BW's Turning Off - Safety Risk

    Not sure how related my scenario is but coming home last night my dash lit up and the engine completely shut down (thankfully we were in the neighborhood already). Started throwing lots of errors on the dash (like service axle). HVAC shot up to full blast and I couldn’t shut off the parking...
  13. W

    Random CEL for front collision, ESC and diff service - 500 miles on car

    Something odd happened this morning. Car wouldn't start, gauge cluster wouldn't come on, etc. Thought it was a dead battery but after a few attempts (locking, unlocking seemed to make it work) I was finally able to get the car to fire up only to find a CEL for the aforementioned systems. Took...
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    Official Cyber Yellow Thread

    Cyber Yellow CT4BW checking in from Tampa! Just bought it on Sunday and this color is insane.
  15. W

    Site Update: Official Cadillac CT4-V and CT5-V Blackwing Registry

    Hey there! Just picked up my 2024 CT4BW yesterday. R0460132 Cyber Yellow, 6spd. with sunroof. It was actually a CPO car with only 400 miles. Original buyer had a medical issue and could no longer drive a stick. Located in Tampa, FL Let me know if you need any more info!
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