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Scheduled as instructed, got to dealer only to be told they did not have the chip. They basically said we'll call you don't call us.

https://gmauthority.com/blog/2022/09/2022-and-2023-cadillac-ct5-heated-and-ventilated-seat-retrofits-under-way/

Just received an email instructing me to schedule an appt to add the chip to make functional the heated and ventilated seats! No word on steering wheel.

Everything but else was present including the massage seats. Just have non functioning buttons for heated/cooled seats and heated steering wheel.

just got this... This notice applies to your Cadillac CT5-V. Our records indicate that at the time you purchased or leased your 2022 Cadillac CT5-V, the vehicle was not equipped with some of its intended features due to industry‑wide global supply‑chain issues. As a valued Cadillac...

Any word on status of retrofitting heated/ventilated seats and heated steering wheel? Dealer can’t answer.