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I just sent a pic to the the customer and said we would take care of it…. it’s a black car, we sent it directly to get stealth wrap while it still had the vinyl from shipping on it so we didn’t even notice it at first. . Xpel rep sent me a photo of air pockets in the stealth wrap because of...

Ahhh. Yeah. You’re right. :)

A Little less expensive too!

Customer’s vehicle. looks SICK

and then ship them in the most out of order way possible...

thats funny right there! Thank you for your business!

Most of us here could care less about them.....

If you guys only knew how much time it actually takes to make sure things go as smoothly as possible........There a lot more to this than just selling or taking order... a lot more and I appreciate each and every one of you guys for allowing me the opportunity to help place you in the driver's...

LoL I used to but then the wife just takes over..... She win's...

That's the point... There's no legal binding to anything. Nothing legal what so ever... Keep in mind there no legal binding anything to an order placed, regardless. The only reason to sign the document is to. A) Make sure your expectations were set properly prior to ordering. Signing does...

I have one on the lot right now with damage like this in the same area.... I think this happens during transport... possibly a chain dangling down

This blows my mind. I want to know how the heck this happened on yours. I don’t know the entire painting process in the plant but I’m having a hard time imagining how that even happened. I’m pretty sure these parts are all painted by robots.

Please re-read my statements. Never once did I state they wouldn’t. I stated it would take time for approvals and you likely wouldn’t be happy with the end result of the choice for the correction/fix being repainting.

Again. The issues I brought up happen after the vehicle is built. After QC. While Sitting in a parking Lot.

You’re not happy with the wrong person/entity here…. I like to sleep well at night, on a nice comfy expensive mattress. My recipe for making enough to afford an absurdly overpriced mattress and be able to sleep well is being transparent, honest and setting expectations properly. I’d rather...