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Yesterday was really the first time I needed to use the A/C and wow, it was super disappointing. The feeling was like when people that turn on the vented seats, thinking they are air conditioned seats. Something has to be wrong, but it would be nice to hear some feedback, as I'd like to know...

The leather patterns are different between the mid and top tier seats as well...

I'm now currently working with somebody higher up that I hope can help me. He just sent me the below email, so I'm waiting to hear what he comes back with and I will update this post with his response. Hi David- I am sorry to hear of this situation but am happy to help. Let me do some...

Wow, thanks a lot guys for all the suggestions. I could only wish Cadillac was as responsive as all of you! I'm following up with the dealer on Monday and if this is still not going anywhere, I'll start down some of those other avenues.

Below is what the Sales Manager at the dealership just sent me, after I told him I know for 100% fact that my car should have the suede package included. Again, WTF Cadillac, why are you making me go through all this BS when clearly you are in the wrong? I bought this car out of state, so...

Almost 2 months and no resolution. Cadillac really has about the worst customer service I think I have ever experienced. If somebody can correct me by all means, but I see no way in the world where a special edition car with all the options would come with the standard headliner and pillars...

Ok, I'm with you there and that makes perfect sense. I wish you all the best! I'm waiting myself to hear back from customer service., which seems to be taking forever on something very straightforward. My car was somehow delivered with the standard headliner and pillar package, when...

I thought you didn't want to do the buyback? If the car is now operating properly, why would you want to go through that hassle, especially if the car is optioned how you want it. If something like this happened again, I could see going that route.

I'm glad I saw this post, because that was my question about all the aftermarket carbon parts for these cars on the market. Nothing I have seen available is even close to a match of the factory carbon. When I had my Corvette a company called TKO Performance offered an option to have their...

I agree about Anderson and I'm not seeing anything from Tap Out that references the carbon they sell matches the factory brown-ish tint. When I had my C7, the company below made OEM matching carbon fiber parts, but they don't make them for the Cadillac's. I'd love to do the mirror caps and the...

No I haven't, I'll check them out.

CT4

Do any vendors offer carbon fiber pieces that match the OEM ones? I know that GM uses a special tinting, so most aftermarket carbon pieces don't match up very well, at least to my liking. My car has both carbon packages, so I'd like to add more, but only if I can get them to match the factory...

Thanks for the advise!

I don't know the part numbers for the mirror caps, but do you happen to know how to replace them? My Impact Edition CT4 came with red and I'd like to swap them to black to match the rest of the car

Thanks vagabond, I knew something was off. Interesting that this was able to slip past the system and not only that, obviously the dealer didn't even realize it either. Hopefully they make it easy and just tell me when I can drop it off to be swapped over.

As a follow up, I called Cadillac customer service and they are looking into this for me. Seems to me that if it has the upgraded seats, the suede package is included. Can anybody tell me otherwise? I'll have a follow up within 3 days, hopefully with a scheduled visit to my local dealer to...

Oh ok, I didn't realize that.

Today I took delivery of a new 2024 CT4-V Blackwing "Impact Edition". I bought it from out of state and when it arrived today I was surprised to see it didn't have the suede headliner and pillars. You would think with a $22K option package that would be included. Certainly not the end of the...

Hey there, I just got my blackwing delivered yesterday. It is the Impact Edition, so Raven black with the red mirrors. I'd be up for swapping. Not sure where you are located, but I'm in Pinehurst NC. It would be ideal if you were somewhat local. Let me know.