2019 - 2020 Cadillac CT6-V: Service Bulletin: #19-NA-275: Moan Type Noise Heard During Low Speed Maneuvers - (Sep 29, 2020)


#19-NA-275: Moan Type Noise Heard During Low Speed Maneuvers - (Sep 29, 2020)

Subject Moan Type Noise Heard During Low Speed Maneuvers

Brand:

Model:

Model Year:

Breakpoint:

Engine:

Transmission:

from

to

from

to

Cadillac

CT6-V

2019

2020

4.2L (RPO LTA)

 

Involved Region or Country

North America, Middle East

Additional Options (RPOs)

Equipped with BRAKE LINING-PERFORMANCE DRIVING (RPO JE2)

Condition

Some customers may comment on a moan type noise being heard during low speeds maneuvers.

Note: This noise is most likely to be heard during light brake pedal pressure and/or releasing the brake pedal.

Cause

This condition may be caused by the high performance track-capable brake lining generating high brake torque during a brake event.

Correction

If the noise concern on the vehicle matches the sound in the audio file shown above, replace the upper control arms. Refer to Upper Control Arm Replacement in SI.

Parts Information

Causal Part

Description

Part Number

Qty

X

UPPER CONTROL ARM DRIVER SIDE

84836699

1

UPPER CONTROL ARM PASSENGER SIDE

84836698

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

8033030

Upper Control Arm Replacement

Use Published Labor Operation Time

 

Version

1

Modified

Released September 29, 2020



Article ID: 35
Created: September 30, 2020
Last Updated: September 30, 2020

Online URL: https://www.cadillacvnet.com/knowledge-base/article/2019-2020-cadillac-ct6-v-service-bulletin-19-na-275-moan-type-noise-heard-during-low-speed-maneuvers-sep-29-2020-35.html