2015 - 2017 Cadillac ATS-V - CTS-V: Service Bulletin: #16-NA-175: Shake and/or Shudder During Light Throttle Acceleration Between 25 and 80 MPH (40 and 128 KM/H) at a Steady State


#16-NA-175: Shake and/or Shudder During Light Throttle Acceleration Between 25 and 80 MPH (40 and 128 KM/H) at a Steady State - (Oct 4, 2017)

Subject Shake and/or Shudder During Light Throttle Acceleration Between 40 and 128 KM/H (25 and 80 MPH) at a Steady State

 


Brand:

Model:

Model Year:

VIN Breakpoint

Engine:

Transmission:

from

to

from

to

Cadillac

GM Passenger Cars and Trucks

2015

2017

November 1, 2015

EOP

All

8L90 and 8L45 Automatic Transmission (RPOs M5U, M5T, M5N, M5X)

Chevrolet

GMC

 

Involved Region or Country

North America, N.A. Export Regions and Korea

Condition

Some customers may comment on any of the following conditions:

  • A shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) steady state driving when transmission is not actively shifting gears.
  • A shudder feeling that may be described as driving over rumble strips or rough pavement.
  • Shudder feeling is evident in both Drive and M7 MY15-16 & L7 MY17 mode.
Diagnosis Instructions

To ensure TCC Shudder is diagnosed correctly, please drive the following schedule on a smooth road with transmission sump temperature between 50°C (122°F) - 70°C (158°F).

Important: For some road conditions, it may be required to apply the brake pedal and throttle simultaneously to stay within desired gear, engine firing mode, engine torque range, and engine/vehicle speed ranges.

For Full Size Trucks/SUVs - Press and hold the tow-haul mode button for 5 seconds to disable grade braking to prevent downshifts during test.

Run the following tests for 3 operational modes:

A. Normal Operation (GDS2 for viewing only).

B. GDS2 Commanding TCC in Disabled Operation. (TCC Open).

C. GDS2 Commanding TCC in Enabled Operation. (TCC Locked).

Test:

See table below for conditions pertaining to specific applications. In each vehicle, constant throttle input on a smooth grade is desirable. PicoScope Measured Frequency is the approximate vibration frequency where TCC Shudder can be found, discussed in detail below.

Vehicle Information

Shudder Test Conditions

PicoScope

Make

Application:

Engine type

Engine RPO

Trans RPO

Gear

Engine Mode (V4, V6, V8)

Transmission Input Speed (rpm)

Vehicle Speed (mph)

Engine Torque (Nm)

Measured Frequency (+/- 2 Hz)

Chevrolet/GMC

Colorado/Canyon

6 CYL. NA

LGZ

M5T

8

V6

1100-1500

42-55

150-250

25

Cadillac

CTS

6 CYL. NA

LGX

M5N

8

V6

1100-1500

42-55

100-250

23

Cadillac

CTS

4 CYL. Turbo

LTG

M5N

8

V4

1100-1500

42-55

100-250

23

Cadillac

CTS-V

8 CYL. Supercharged

LT4

M5U

8

V8

1000-1500

42-62

200-375

28

Cadillac

ATS

4 CYL. NA

LCV

M5T

8

V4

1100-1500

42-55

100-250

23

Cadillac

ATS

6 CYL. NA

LGX

M5N

8

V6

1100-1500

42-55

100-250

23

Cadillac

ATS

4 CYL. Turbo

LTG

M5N

8

V4

1100-1500

42-55

100-250

23

Cadillac

ATS-V

6 CYL. Twin Turbo

LF4

M5U

8

V6

1100-1500

42-55

150-300

26

Cadillac

CT6

6 CYL. Twin Turbo

LGW

M5X

8

V6

1100-1500

42-55

150-300

26

Cadillac

CT6

6 CYL. NA

LGX

M5N

8

V6

1100-1500

42-55

100-250

23

Cadillac

CT6

4 CYL. Turbo

LTG

M5N

8

V4

1100-1500

42-55

100-250

23

Chevrolet

Camaro

6 CYL. NA

LGX

M5T

8

V6

1100-1500

42-55

100-250

23

Chevrolet

Camaro

4 CYL. Turbo

LTG

M5T

8

V4

1100-1500

42-55

100-250

23

Chevrolet

Camaro SS

8 CYL. NA

LT1

M5U

8

V4/V8

1000-1,500

40-55

(V4) 100-200 /(V8) 175-375

28

Chevrolet

Corvette

8 CYL. NA

LT1

M5U

8

V4 (Eco Driving Mode)

1000-1800

40-80

125-250

28

Chevrolet

Corvette Z06

8 CYL. Supercharged

LT4

M5U

8

V4 (Eco Driving Mode)

1000-1800

40-80

125-250

28

Chevrolet/GMC

Silverado/Sierra

8 CYL. NA

L83

M5U

8

V8

1050-1500

45-55

200-375

26

Chevrolet/GMC

Silverado/Sierra

8 CYL. NA BAS

L8B

M5X

8

V8

1050-1500

45-55

200-375

26

Chevrolet/GMC/Cadillac

Silverado/Sierra/Yukon Denali/Denali XL/Escalade/ESV

8 CYL. NA

L86

M5U

8

V8

1050-1500

45-55

200-375

26

*

To confirm TCC Shudder, the vibration concern must be created in normal operation (Mode A) of the test. If the concern is gone with the torque converter clutch disabled (Mode B, TCC Open) and is gone with torque converter clutch enabled (Mode C, TCC Locked), then the vibration root cause is TCC Shudder, and the fluid flush procedure corrective action described below should be performed.

If the concern is not present in Mode A, then the vibration concern is NOT TCC shudder.

If the concern is still present with the torque converter clutch disabled (Mode B) or with the torque converter clutch enabled (Mode C, TCC slip speed at zero), then the vibration root cause is NOT TCC Shudder.

Vibrations not identified as TCC Shudder should be further investigated using the “Vehicle Vibration Diagnosis” in SI as a starting point.

Picoscope Test

The PicoScope (CH-51450) essential tool and NVH software can be used to confirm TCC Shudder, Engine, Tire, or Driveline component related conditions.

To confirm TCC Shudder, record the PicoScope data while driving in 8th gear in the application specific condition above. Minimize extraneous vibration input by testing on a smooth road and correct any other known vehicle vibration issues (tires, brakes, etc.) before conducting test. If TCC Shudder is present, a vibration peak will appear (highlighted by arrow below) within +/-2 Hz of the frequency listed in the table above. TCC Shudder vibration frequency is stationary in 8th gear. If the vibration frequency follows vehicle speed or engine speed, then it is NOT TCC Shudder.


In the above illustration, frequency and default view have been selected.

All Applications except the 2017 Chevrolet Colorado and GMC Canyon Service Procedure

Important: Requires DEXRON HP Fluid (GM Part No. 19355656). In Canada, use Mobil 1 Synthetic LV ATF DEXRON HP (GM Part No. 19353430).

Note: U.S. dealers must order the Mobil 1 Synthetic LV ATF DEXRON HP fluid through your local General Motors oil distributor. Canadian dealers must order through CCA using the current part number in the Electronic Part Catalog

  1. Cooler Flush, Drain, Clean pan/magnet, Replace Filter (If needed), Oil Fill, & Circulate New Fluid.

    Note: The Transmission Fluid Cooler Flow Test and Flushing procedure can be located by building the vehicle in SI, select Transmission, Transmission Cooling, Diagnostic Information and Procedures. Select the appropriate transmission.

Install the transmission fluid pan and refill with new Mobil 1 Synthetic LV ATF DEXRON HP transmission fluid following the “Fluid Fill Procedure” in SI to obtain correct fluid level.

The shudder should be improved after the completion of this flush procedure.

Note: Shudder should improve right away, but for full affect the vehicle may need to be driven up to 200 miles (322 km). and a minimum of two cold to hot drive cycles before determining if the fluid flush corrected the condition or not. Do not re-evaluate vehicle for additional customer shudder concerns until the vehicle has been driven 200 miles (322 km).

2017 Chevrolet Colorado and GMC Canyon Service Procedure
  1. Flush the cooler lines and cooler. Refer to SI for proper procedure.

    Note: DEXRON VI transmission fluid may be used to flow and flush the transmission cooling system. Compressed air should be used to remove any residual fluid from transmission cooler lines.

  • Drain, Oil Fill, & Circulate New Fluid.
  • Drain, Oil level Set, and Drive to Evaluate.
  • The shudder should be improved after the completion of this triple flush procedure.

    Note: Shudder should improve right away, but for full affect the vehicle may need to be driven up to 200 miles (322 km). and a minimum of two cold to hot drive cycles before determining if the fluid flush corrected the condition or not. Do not re-evaluate vehicle for additional customer shudder concerns until the vehicle has been driven 200 miles (322 km).

    Warranty Information

    For vehicles repaired under the Powertrain coverage, use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.

    Labor Operation

    Description

    Labor Time

    8480478*

    Flush and Drain Fluids for Transmission Shake and/or Shutter Repair

    Use Actual Clock Time

    *This is a unique Labor Operation for Bulletin use only.


    Version

    8

    Modified

    June 01, 2016 – Added a breakpoint date.

    November 29, 2016 – Added the 2017 Model Year and updated information including graphics under Diagnosis Instructions.

    February 27, 2017 – Updated the Model section and added additional information to Test section.

    April 18, 2017 – Updated the Shudder Chart information.

    August 24, 2017 – Updated information.

    September 19, 2017 – Updated the Service Procedure.

    October 4, 2017 — Updated VIN breakpoints.



    Article ID: 30
    Created: May 11, 2020
    Last Updated: May 11, 2020

    Online URL: https://www.cadillacvnet.com/knowledge-base/article/2015-2017-cadillac-ats-v-cts-v-service-bulletin-16-na-175-shake-and-or-shudder-during-light-throttle-acceleration-between-25-and-80-mph-40-and-128-km-h-at-a-steady-state-30.html