Welcome to the Cadillac V-Series Forums!

Blackwing Order Tracking - 2022 Model Year

Well...shit...I tried deleting a couple posts out of the old order tracking thread and I apparently nuked the whole damn thread! :r :hb

NOTE: the order tracking system is for U.S. based orders only. I can only view orders placed with dealers in the U.S.
NOTE: I will only track ONE order per member. If you have orders in at multiple dealers, pick one...

Blackwing Order Tracking System

Blackwing Registry


Animated GIF
 
Last edited:

SOP

Seasoned Member
Joined
Mar 2, 2022
Messages
486
Location
CA
I’ve been down this road many times. The short answer is it varies dramatically with state. It doesn’t help in my situation in Arizona unless I get collectors insurance which has too many stipulations to be practical. As always with mods, you gotta pay to play.

I probably wouldn’t keep the car more than 8-10 years and any mods don’t do anything to add resale value. So it’s really just a question of how I want the car to look and if chips bother me. So far in my experience only the first few bother me, then I forget about it. It’s like the first time a new Jeep gets desert pinstripes, heart sinks. But once the cherry gets popped it's a free-for-all.
I meant any kinds of mods, including PPF. I'd say not only may it be state specific, but company-specific also. There's some companies out there who will squeeze a penny out of a rock if they could, and there's some that don't. After many years of being a customer of Allstate and turned off by the way I was treated when I actually needed a repair due to theft, I asked a friend in the body shop industry for recommendations on insurance companies according to how easy they were to deal with in approving repairs, and I switched shortly after. It's a couple hundred dollars more annually, but I want a company who's on my side when I need them.
 
Last edited:

Throat Yogurt

Seasoned Member
Joined
Oct 7, 2021
Messages
359
Location
Right over there
V-Series Cadillac(s)?
2022 CT4-V Blackwing (on order) N0460548
I meant any kinds of mods, including PPF. I'd say not only may it be state specific, but company-specific also. There's some companies out there who will squeeze a penny out of a rock if they could, and there's some that don't. After many years of being a customer of Allstate and turned off by the way I was treated when I actually needed a repair due to theft, I asked a friend in the body shop industry for recommendations on insurance companies according to how easy they were to deal with in approving repairs, and I switched shortly after. It's a couple hundred dollars more annually, but I want a company who's on my side when I need them.
So, who did you switch to?
 

rubberduck

Seasoned Member
Joined
Mar 11, 2022
Messages
168
Location
Arizona
I meant any kinds of mods, including PPF. I'd say not only may it be state specific, but company-specific also. There's some companies out there who will squeeze a penny out of a rock if they could, and there's some that don't. After many years of being a customer of Allstate and turned off by the way I was treated when I actually needed a repair due to theft, I asked a friend in the body shop industry for recommendations on insurance companies according to how easy they were to deal with in approving repairs, and I switched shortly after. It's a couple hundred dollars more annually, but I want a company who's on my side when I need them.
I wasn't talking specifically about PPF either since I've never done it or had to deal with insurance on it. I also was not referring to customer service, but instead what insurance products are available. Insurance companies operate as separate entities in each state since each state has different laws and regulations regarding insurance. All insurance companies in that state must abide by those laws. In some states it's relatively easy to get "stated value" policies and in other states it's impossible unless going through a company like Hagerty. But in that case the car needs to get an appraisal and mods generally are not worth as much as people would think they are.

I look at mods from the perspective of how much would they be worth if I tried to sell the car. And generally not much and not worth the added cost of trying to insure. But I get that people look at this differently, so to each his own. I have USAA for my house and vehicles and have had nothing but good claims experiences with them.
 

turbotaz

Seasoned Member
Joined
Aug 6, 2021
Messages
61
Location
NJ
V-Series Cadillac(s)?
V Wagon, CT5 BW on Order
The goats are on a time machine. Cadillac chat tells me "you have a Target Production Week of (01/24/2022)". Or maybe I already took delivery, I just don't know it yet.
Goat Bleating GIF
 

SOP

Seasoned Member
Joined
Mar 2, 2022
Messages
486
Location
CA
I wasn't talking specifically about PPF either since I've never done it or had to deal with insurance on it. I also was not referring to customer service, but instead what insurance products are available. Insurance companies operate as separate entities in each state since each state has different laws and regulations regarding insurance. All insurance companies in that state must abide by those laws. In some states it's relatively easy to get "stated value" policies and in other states it's impossible unless going through a company like Hagerty. But in that case the car needs to get an appraisal and mods generally are not worth as much as people would think they are.

I look at mods from the perspective of how much would they be worth if I tried to sell the car. And generally not much and not worth the added cost of trying to insure. But I get that people look at this differently, so to each his own. I have USAA for my house and vehicles and have had nothing but good claims experiences with them.
You won't directly get back what you paid for in PPF, only in that it's kept the portion covered in pristine condition, you'll get a higher resale value in that way. And I don't think USAA can be beat in anything if you can get them.
 

TalsBW

Seasoned Member
Joined
Nov 28, 2021
Messages
102
Location
Fort Worth
V-Series Cadillac(s)?
2022 CT5-V Blackwing
So. I called Cadillac customer service. They kindly told me my car was waiting on a microchip and final inspection. I told her that while I understand there is a global shortage, it does not explain why other cars built after mine (basically any after January 20th) are being delivered. Apparently she has some sort of escalation/research path she can look into to find out more and is calling me back by EOD tomorrow. 🤷‍♀️

Talking to someone was IMMENSELY more helpful than the text function.
 

Likuid

Seasoned Member
Joined
Feb 23, 2022
Messages
97
Location
Byron Center, MI
So. I called Cadillac customer service. They kindly told me my car was waiting on a microchip and final inspection. I told her that while I understand there is a global shortage, it does not explain why other cars built after mine (basically any after January 20th) are being delivered. Apparently she has some sort of escalation/research path she can look into to find out more and is calling me back by EOD tomorrow. 🤷‍♀️

Talking to someone was IMMENSELY more helpful than the text function.
I have a feeling they have some of these chips and are installing them in new cars on the line because its easier than going to the lot and installing them. I sure hope its not the case, because its terrible way to treat customers, but I have a feeling its what might be happening. I doubt they will admit it though.
 

MrsCTS-V

Seasoned Member
Joined
Mar 5, 2021
Messages
94
Location
California
V-Series Cadillac(s)?
2013 CTS-V Wagon (Manual)
So. I called Cadillac customer service. They kindly told me my car was waiting on a microchip and final inspection. I told her that while I understand there is a global shortage, it does not explain why other cars built after mine (basically any after January 20th) are being delivered. Apparently she has some sort of escalation/research path she can look into to find out more and is calling me back by EOD tomorrow. 🤷‍♀️

Talking to someone was IMMENSELY more helpful than the text function.
I hope that your call will raise awareness of your "lost car" and that someone will get the ball rolling on your vehicle - and the others in that same batch. It sure feels like those January cars are somehow off the radar screens and they need to get back into the rollout process. You might also try calling Stefan Cross - Assistant Manager, Cadillac Communications (Sedans) *** DELETED *** - Rob He was very helpful when the original lottery was kicked off. He knew who to contact for all our questions. I'm rooting for you!
 
Last edited by a moderator:

TalsBW

Seasoned Member
Joined
Nov 28, 2021
Messages
102
Location
Fort Worth
V-Series Cadillac(s)?
2022 CT5-V Blackwing
I have a feeling they have some of these chips and are installing them in new cars on the line because its easier than going to the lot and installing them. I sure hope its not the case, because its terrible way to treat customers, but I have a feeling its what might be happening. I doubt they will admit it though.
I agree with that assessment. I wish there was some "higher power" I could escalate this to but I am afraid they are unreachable.
 
Joined
Mar 17, 2022
Messages
16
Location
Florida
V-Series Cadillac(s)?
CT4-V Blackwing - 4000 as of 5/27
My dealer told me TPW of 5/9 today
Chat says 3000 with no TPW also today
Rob’s tracker has me with TPW of 5/23
I guess only the goats know for sure.

Also, I heard from another dealer part of the delay in built cars is wheel well liners of all things.
 

diddy837

Seasoned Member
Joined
Feb 15, 2022
Messages
141
Location
Drexel Hill
Well boys and girls, new week with the same goat rodeo! Hopefully a few goats get released this week! But don’t hold your breath! Lol
 

TalsBW

Seasoned Member
Joined
Nov 28, 2021
Messages
102
Location
Fort Worth
V-Series Cadillac(s)?
2022 CT5-V Blackwing
I hope that your call will raise awareness of your "lost car" and that someone will get the ball rolling on your vehicle - and the others in that same batch. It sure feels like those January cars are somehow off the radar screens and they need to get back into the rollout process. You might also try calling Stefan Cross - Assistant Manager, Cadillac Communications. He was very helpful when the original lottery was kicked off. He knew who to contact for all our questions. I'm rooting for you!
I didn't want to wait. Emailed Stefan.

For everyone's awareness - he moved on to Buick. But did "forward my email to a few members of Executive Customer Care and Marketing"
 
Last edited:

jonnywaffles11

Seasoned Member
Joined
Jan 14, 2022
Messages
178
Location
PA
V-Series Cadillac(s)?
2022 Cadillac CT4-V Blackwing (lost in the goatpen)
I didn't want to wait. Emailed Stefan.

For everyone's awareness - he moved on to Buick. But did "forward my email to a few members of Executive Customer Care and Marketing"
Moved on to.... Buick? Yikes is Cadillac doing that bad that Buick seemed like a better opportunity?
 

bloominguez

Seasoned Member
Joined
Feb 8, 2021
Messages
88
Location
Atlanta, Georgia, USA
I didn't want to wait. Emailed Stefan.

For everyone's awareness - he moved on to Buick. But did "forward my email to a few members of Executive Customer Care and Marketing"

He said he forwarded the e-mail, but without telling you those names or copying you on that e-mail forward, I assume?

Reason I ask is that I was just about to call him. I'd just as soon call and/or e-mail the right person or people directly.
 

TalsBW

Seasoned Member
Joined
Nov 28, 2021
Messages
102
Location
Fort Worth
V-Series Cadillac(s)?
2022 CT5-V Blackwing
He said he forwarded the e-mail, but without telling you those names or copying you on that e-mail forward, I assume?

Reason I ask is that I was just about to call him. I'd just as soon call and/or e-mail the right person or people directly.
Of course he didn't tell me names or copy me; but you already knew that answer. :)

Moved on to.... Buick? Yikes is Cadillac doing that bad that Buick seemed like a better opportunity?
Buick customers are likely a lot less noisy and needy :ROFLMAO:
 
Last edited:

bloominguez

Seasoned Member
Joined
Feb 8, 2021
Messages
88
Location
Atlanta, Georgia, USA
Of course he didn't tell me names or copy me; but you already knew that answer. :)

Yes, I did. :( I had to ask, though, just in case.

In his defense, I would do the same AND make sure my colleagues addressed the question/concern. I don't typically give out my colleagues' contact information, either, unless they give me permission. Maybe it should be different in a communications role, not sure.

Well, since he's not at Cadillac I won't trouble him with a call. I am going to e-mail him, though. E-mail is better for forwarding anyway. Hopefully, if he really does forward these e-mails, my exact words will be passed to some of the right people.
 

TalsBW

Seasoned Member
Joined
Nov 28, 2021
Messages
102
Location
Fort Worth
V-Series Cadillac(s)?
2022 CT5-V Blackwing
Yes, I did. :( I had to ask, though, just in case.

In his defense, I would do the same AND make sure my colleagues addressed the question/concern. I don't typically give out my colleagues' contact information, either, unless they give me permission. Maybe it should be different in a communications role, not sure.

Well, since he's not at Cadillac I won't trouble him with a call. I am going to e-mail him, though. E-mail is better for forwarding anyway. Hopefully, if he really does forward these e-mails, my exact words will be passed to some of the right people.
I absolutely agree - whenever I escalate, i do not copy those individuals. I wouldn't want the complainer blowing them up. So i respect that. But yes, an email is certainly helpful to forward...hoping he does in fact forward them.
 

Win a CT5-V Blackwing!

Supporting Vendors

Taput Tunning LLC

Advertise with the Cadillac V-Net!

Torque Shop

Our Partners

Top Bottom