Cadillac V-Net


Supporting Vendors / Dealers - Advertising Information
Results 1 to 1 of 1
  1. #1
    Site Administrator Rob's Avatar
    Join Date
    Nov 2011
    Location
    New Hampshire
    Posts
    2,044
    Post Thanks / Like

    V-Series Cadillac(s)

    Not yet!

    Default Cadillac Recognized as a J.D. Power 2014 Customer Champion

    Cadillac Recognized as a J.D. Power 2014 Customer Champion

    One of 50 companies to earn distinction – brand’s third time being selected

    2014-03-03



    DETROIT – Cadillac is being recognized as a 2014 Customer Champion by J.D. Power, the third time the brand has earned this distinction. It is one of 50 companies across multiple industries to be recognized.

    To qualify for inclusion on the elite list, companies must excel, not only within their own industry, but also among the nine industries included in the Customer Champions analysis by J.D. Power. Five factors – People, Presentation, Process, Product and Price – determine the J.D. Power 2014 Customer Champions.

    J.D. Power evaluated more than 600 brands to identify the 2014 Champions, based on customer feedback, opinions and perceptions gathered primarily from J.D. Power’s syndicated research in 2013. This group of 50 represents the highest-performing U.S. companies that deliver service excellence within their respective industry and across nine industries measured.

    “We believe that every interaction – at our website, in the showroom or on the service lane – represents a defining moment, an opportunity to differentiate ourselves and earn the loyalty of a customer,” said U.S. Vice President of Cadillac Sales and Service Bill Peffer. “This philosophy of defining moments is what drives our new products, and we strive to carry that through to our sales and service experiences.”

    Cadillac continues its commitment to customer service with programs like Cadillac Shield, a comprehensive suite of owner benefits including Remote Vehicle Diagnostics, a Premium Care Maintenance program and 24/7 roadside assistance. Cadillac dealers also undergo extensive customer service training to create a world-class environment.

    Cadillac was also recognized as a J.D. Power Customer Service Champion in 2011 & 2012.
    Attached Images Attached Images Cadillac Recognized as a J.D. Power 2014 Customer Champion-thecadillaccrest-jpg 
    Rob Loszewski, Owner & Site Administrator
    Cadillac V-Net
    Cadillac XLR Net
    Corvette Action Center
    The Meadery
    Torque Network
    VetteTube

    "Let your plans be dark and impenetrable as night, and when you move, fall like a thunderbolt." - Sun Tzu

    Supporting Vendors / Dealers - Advertising Information

Similar Threads

  1. GM Press Release: 2014 Cadillac XTS Packs Twin Turbo Power
    By Rob in forum News and Announcements
    Replies: 0
    Last Post: 06-25-2013, 06:41 AM
  2. What should power the Cadillac ATS-V?
    By Rob in forum Poll Position
    Replies: 8
    Last Post: 04-18-2013, 07:46 PM
  3. ATS V power
    By Tuna in forum ATS-V News and Discussion
    Replies: 7
    Last Post: 01-03-2013, 10:23 PM
  4. GM Press Release: Cadillac to wow customers with total customer experience
    By Rob in forum Cadillac and GM Industry News
    Replies: 13
    Last Post: 07-03-2012, 07:21 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Cadillac, ATS-V, CTS-V, STS-V and XLR-V are registered trademarks of the General Motors Corporation & Cadillac Motor Division.  Neither Cadillac Motor Division nor any subsidiaries of GM© shall bear any responsibility for CadillacVNet.com content, comments, or advertising. CadillacVNet.com is independent from GM© and is not affiliated with, sponsored or supported by GM©.  Copyright/trademark/sales mark infringements are not intended, or implied.  All Rights Reserved